Job Description

Description OpenKyber is seeking a Salesforce Administrator to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. Apply today!

Duration: Through to January 2027 to start

Location: 100% Onsite

Schedule: Monday - Friday at 8am to 5pm PST

• Provide one-on-one Salesforce coaching and support sessions for approximately 35 users.
• Proactively schedule time with users rather than waiting for support requests.
• Support users across the full spectrum of proficiency, from individuals who have never logged in to experienced users needing advanced reporting assistance.
• Troubleshoot Salesforce navigation, reporting, dashboard, data entry, and usability questions.
• Assist users with report creation, dashboards, and data access.
• Lead small-group training sessions, office hours, and power-user workshops.
• Support testing and validation efforts related to enhancements and releases.
• Partner with Salesforce administrators, developers, and vendors on escalated issues.
• Identify recurring challenges and recommend adoption and process improvements.
• Deliver high-touch support to users ranging from administrative staff through executive leadership.

• 5+ years of Salesforce Administration, User Adoption, Training, Application Support, or related experience.
• Hands-on Salesforce Nonprofit Cloud experience.
• Strong reporting and dashboard expertise.
• Experience supporting users with varying levels of technical proficiency.
• Excellent coaching, facilitation, and communication skills.
• Ability to explain complex technical concepts in simple, non-technical language.
• Patient, approachable personality with the ability to make users comfortable asking basic questions.
• Ability to work closely with technical teams, administrators, developers, and vendors.
• Understanding of nonprofit financial and grantmaking workflows preferred.

Technology Doesn't Change the World, People Do. OpenKyber is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. OpenKyber works to put you in the best position to succeed.

We provide access to top jobs, competitive compensation and benefits, and free online training.

Stay on top of every opportunity - whenever you choose - even on the go. Download the OpenKyber app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit openkyber.gobenefits.net for more information.

2025 OpenKyber. An Equal Opportunity Employer. M/F/Disability/Veterans.

By clicking "Apply Now," you're agreeing to OpenKyber's Terms of Use and Privacy Notice.

For applications and inquiries, contact:hirings@openkyber.com

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